It is estimated that BiH became the second-largest microcredit market in the world in terms of lending per capita, with 15 percent of the adult population having anoutstanding microfinance loan. After the 2008 financial crash BiH’s microfinance industry fell victim to its own success: while the number of microfinance institutions mushroomed during the boom the much needed industry consolidation did not take place. Oversupply in the microfinance market led to subprime – like overlending, insufficient risk management, irresponsible business conduct and ultimately client indebtedness.
The project’s overarching objective is to improve the framework conditions for microfinance institution operations in Bosnia and Herzegovina while ensuring that the citizens of BiH gain access to qualityand responsible microfinance services.
Create a better regulatory environment for the operations of microfinance institutions in Bosnia and Herzegovina conducive to responsible industry practice
Improve and strengthen business responsibility of microfinance institutions through self- regulation
Mainstream and broaden the countrywide availability of debt counseling services
Improve financial literacy education
- Increased regulator awareness of possible solutions and international practices with regard to microfinance sector
- Better awareness among microfinance institutions about the SMART Campaign’s range of tools and ways of participating
- Microfinance institutions improve the level of adherence to internationally recognized consumer protection principles for responsible finance
- Support BiH municipalities in introducing professional debt counselling service into their offering
- Support relevant players to introduce financial literacy education in BiH