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Local Governance and Municipal Services

Citizens demand, and benefit from, democratic, inclusive and effective institutions.

In its cooperation with BiH, Switzerland is helping to develop accountable institutions tailored to citizens’ needs by improving access to public services and making them easier to use. The enhancement of municipal services is especially important in the water sector and for disaster risk reduction. The inclusion of marginalised groups is a key concern. Interventions, therefore, encourage all citizens, in particular women and youth, to express their voices in a structured way and to actively participate in decision-making.